We ship worldwide from the European Union.
Please first allow 1 to 2 business days for us to receive and process your order.
Please note that international orders (outside the EU) are not always, but may be subject to:
• import duties
• local taxes (VAT / GST)
• customs handling or brokerage fees

These charges are not included in your order and must be paid by the customer upon delivery.

Standard delivery takes:
Europe 3–6 business days (no customs duties apply)
Australia 14–45 business days (may be GST 10%)
Canada 7–14 business days (may be GST 5–15%)
Norway 3–6 business days (may be VAT 25%)
Singapore 7–14 business days (may be GST 9%)
Switzerland 3–6 business days (may be VAT 8.1%)
USA 6–12 business days
United Kingdom 6–14 business days (may be VAT 20%)
United Arab Emirates 7–14 business days (may be VAT 5%)
Japan 14–30 business days (may be GST 10%)

6–20 standard worldwide shipping

Free worldwide standard shipping — 0€
Express EU home delivery 10€

*We are not responsible for delays or mistakes in shipping deliveries that include, but are not limited to the following: customs delays, natural occurrences, air/ground transportation strikes/delays or transfers to international carriers. We are not responsible for carrier delivery lost packages.

We do not accept returns of opened and used perfume bottles.
Used skin care products and perfume oils.

You can return items up to 15 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We only replace items if they are defective or damaged. If you would like to exchange your item, please send us an email at talk@etherparfum.com

To complete your return, we require a receipt or proof of purchase.
Eligible refunds will be processed to the original method of payment.

To return your product, please mail it to:

Mariia Bubnova
Štítného 591/7
13000 Prague
Czech Republic

Gift cards are non refundable.